The Legal Assistant will play a critical role in World Relief Seattle’s growing Immigration Legal Services (ILS) team.  The Legal Assistant will be both on the front lines and behind the scenes of the ILS team’s work representing immigrant clients.


  • Facilitate in-person and telephone intake of new and existing clients
  • Answer and screen all incoming phone calls for the ILS department and direct accordingly
  • Schedule client appointments and administer reminder phone calls
  • Manage all outgoing/incoming mail for ILS team
  • Prepare, review, and archive client case files
  • Collect payment from clients and issue receipts
  • Assist with prompt filing and data entry of all correspondence from the government and communicate relevant information to clients and ILS team members 
  • Facilitate and run regular finance and program reports using LawLogix software
  • Assist ILS team members with other tasks as needed
  • Participate in weekly ILS department meetings


  • A desire to serve immigrants and refugees in support of the mission and vision of World Relief
  • Highly detail oriented, very organized, and able to follow projects through to their completion
  • Excellent inter-personal communication and enthusiasm for working as part of a team
  • Experience in customer service is highly valued  
  • Flexibility and the ability to learn quickly in a fast-paced work environment
  • Demonstrated ability to work sensitively and effectively in cross-cultural settings
  • A two or four-year college degree is preferred, but not required
  • Proficiency in Microsoft Excel and Word required; familiarity with Outlook preferred
  • Proficiency in a second language highly preferred
  • Good oral and written English communication skills

Position Information

  • Apply by June 21st
  • Location: Kent, WA
  • 40 hours/week, permanent
  • Reports to ILS Manager
  • Compensation: $15.50/hr (after 90-day probationary period)
  • To apply, please review what we do, then visit World Relief’s Careers Portal
  • For questions, contact Andrew Hays at