Resettlement Caseworker provides case management the first few months after refugees arrive in the country in order to help them get off to a great start in building their new lives


  • Welcome newly arriving refugee families and individuals
  • Provide community orientation, advice, and assistance in addressing basic needs
  • Assist refugee participants in accessing appropriate services such as public assistance, education, health care, and employment services
  • Encourage participants to work towards self-sufficiency and early employment
  • Apply for health insurance for the cases
  • Maintain and complete case files and required documentation for each case
  • Maintain regular contact with assigned cases, including required home visits
  • Provide health and safety orientations to the families
  • Identify and address barriers to successful resettlement as necessary
  • Operate as a cultural broker between volunteers, church groups, service providers and refugees.
  • Other related tasks as assigned


  • A desire to serve refugees in support of the mission of World Relief
  • Bachelor degree in Social Work or related field preferred
  • Proficiency in a refugee language highly desirable
  • Flexibility and the ability to learn quickly in a fast paced work environment
  • Good oral and written English communication skills
  • Demonstrated ability to work sensitively and effectively in cross-cultural settings
  • Previous experience with refugees highly desirable
  • Good time management and multi-tasking skills
  • Intermediate computer skills
  • Current driver’s license, and clean driving record required.
  • Ability to work long hours including late night airport arrival pick up.
  • Authorization to legally work in the US.

Location: Kent, Washington

To apply, please visit World Relief's career portal. (If the specific position is not immediately visible, please check back in a couple of days)

For questions, please contact Medard at